takbt's Privacy Policy
Your personal information is completely safe with us — read this policy to learn in detail how takbt collects, uses, and protects your data.
Introduction & Applicability
1 About This Policy
takbt ("we", "us", or "platform") is an online casino and betting service provider designed specifically for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use the takbt.lat website and its related services, how we use it, and how we keep it secure.
By creating an account on our site, accessing the site, or using any of our services, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
2 Information You Provide Directly
When you register with takbt or use our services, we may collect the following information:
- Full name, date of birth, and national ID details (for identity verification)
- Email address and mobile number
- Residential address
- Payment-related information — such as bKash, Nagad, Rocket, Upay, or bank account details (stored using secure encrypted methods)
- Details of any communications or complaints received from you
3 Automatically Collected Information
When you visit takbt.lat or use our services, some information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Logs of your activity on the site — pages visited, clicks, and session duration
- Information collected through cookies and similar tracking technologies
- Geo-location data (subject to your consent)
4 Payment & Financial Transaction Information
When you make deposits and withdrawals on takbt (particularly via bKash, Nagad, Rocket, Upay, or bank transfer), the necessary financial information is collected. This information is used solely for processing transactions, preventing fraud, and meeting legal obligations. Complete payment card details are never stored on our servers.
How Your Information Is Used
5 Primary Purposes of Use
We use the information we collect about you for the following purposes:
- Account Management: To create, verify, and maintain your takbt account
- Service Delivery: To operate gaming, betting, deposit, and withdrawal services without interruption
- Identity Verification: To complete the Know Your Customer (KYC) process and prevent access by minors (for ages 21+ only)
- Financial Transaction Processing: To ensure deposits, withdrawals, and bonus payments are carried out
- Customer Support: To provide 24/7 assistance in resolving your queries and complaints
- Security & Fraud Prevention: To ensure the security of accounts and financial transactions
6 Additional Uses
In addition to the primary purposes, with your consent we may also use your information for the following:
- To inform you about personalised promotional offers and bonuses
- To carry out analysis for improving site services and the user experience
- To monitor responsible gaming and provide necessary support
- To comply with legal and regulatory obligations
Information Sharing & Disclosure
7 Sharing Information with Third Parties
takbt never sells, rents, or commercially distributes your personal information. However, in the interest of providing services, information may be shared in the following circumstances:
- Payment Processors: The necessary information is shared with bKash, Nagad, Rocket, Upay, and approved banks to complete transactions. These organisations have their own privacy policies.
- Technology Service Providers: Trusted third parties engaged for hosting, data analytics, and cybersecurity services, who are bound by strict confidentiality agreements.
- Legal Obligations: Information may need to be disclosed to authorities under government directives, court orders, or other legal requirements.
- Fraud Investigations: Relevant information may be shared to assist in investigating financial fraud or cybercrime.
Outside the circumstances listed above, your personal information is not shared with any third party without your explicit consent.
Data Protection & Security
8 Technical Security Measures
takbt uses industry-standard security technologies to ensure the safety of your personal information. Our security measures include:
- SSL Encryption: All data transmitted on the site is encrypted using SSL/TLS protocols.
- Data Encryption: Sensitive information remains encrypted even when stored.
- Access Controls: Only authorised staff have limited access to the information they need.
- Firewall & Anti-Fraud Systems: Active security layers to block unauthorised access and fraudulent activity.
- Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
9 Data Retention Period
We retain your personal information for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, some information (such as financial transaction records) may be retained for a specified period as required by law.
Information that is no longer needed is deleted using secure and irreversible methods.
Your Rights & Choices
10 Your Data Rights
As a registered user of the takbt platform, you have the following rights:
- Right to Access: You have the right to find out what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted (this right may be limited where legal obligations apply).
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Right to Opt Out of Marketing: You can let us know that you do not wish to receive promotional emails or messages.
- Right to Data Portability: You can request a copy of the information you have provided.
To exercise these rights, email [email protected]. We will respond to your request within a reasonable time.
11 Withdrawing Consent
You may withdraw your consent to data processing at any time. Please note that withdrawing consent will not affect any processing carried out before the withdrawal. Since some data processing is mandatory for certain services, withdrawing consent may result in those services being limited or discontinued.
Cookies & Tracking Technologies
12 Types of Cookies & Their Use
takbt uses the following types of cookies:
- Essential Cookies: Required for the core functionality of the site — such as maintaining login sessions and ensuring security. The site cannot function properly without these.
- Functional Cookies: To remember your preferences and settings — such as language preference.
- Analytics Cookies: To monitor site usage and help improve services. These do not contain any personally identifiable information.
- Marketing Cookies: To show relevant advertisements and promotions (subject to your consent).
You can manage cookies through your browser settings. However, disabling essential cookies may disrupt some important functionality of the site.
Protection of Minors
13 Collection of Minors' Information Is Prohibited
takbt is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is followed during registration.
If you believe that information about a minor is held by us, please contact [email protected] immediately. We will take the necessary action without delay.
Policy Changes & Updates
14 Policy Review & Amendments
takbt reserves the right to amend this Privacy Policy where necessary. If significant changes are made to the Policy, we will post a notice on the site or inform you via your registered email.
If you continue to use the site after an update, you will be considered to have agreed to the revised Policy. We therefore recommend visiting this page regularly.
15 International Data Transfers
Your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that the data protection standards remain consistent with this Policy.
Privacy Contact
16 Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us through the following:
Connect directly to live chat from any page on the site — support is available in Bengali and English.
[email protected]
When sending a privacy-related request, please use your registered email address and clearly state the subject of your request. We will get back to you as soon as possible.
17 Related Policies & Terms
This Privacy Policy should be read together with takbt's other documents. Please see the pages below:
- Terms & Conditions — all terms governing use of the service
- Responsible Gaming — responsible gaming guidelines
- FAQ — answers to common questions
- About Us — introduction to takbt